LEAP is Hiring

Food Hub Operator Position Description

The primary role of the Food Hub Operator is to support the smooth functioning of LEAP’s Central Operations. The Food Hub Operator will be involved in receiving and storing food orders from producers and food hubs; data entry; packing orders; managing weekly food distributions; and maintaining the food hub facility in clean and working order. The Food Hub Operator will work with the Food Hub Manager to run efficient and organized food hub operations. This position requires someone who is detail-oriented, enjoys working independently as well as part of a team, excels at problem-solving, and looks for opportunities to improve spaces and systems. This position reports to the Food Hub Manager.


  • Accept weekly food deliveries, ensuring accurate invoicing, as well as food safety and quality standards.
  • Work with program managers and operators to support LEAP programs that work out of Central Operations.
  • Pack orders for the Community Produce Program, Farm Share, and Blue Ridge Farmer Collective.
  • Manage distributions/deliveries accurately and with excellent customer service.
  • Maintain systems and spaces so that program staff can use the space efficiently and collaboratively.
  • Carry out routine cleaning tasks in Central Operations, which include taking out the trash/recycling, sweeping, mopping, and occasional deep cleaning.
  • Assist with quality checks on all of LEAP’s food inventory.
  • Establish and maintain strong, trusting relationships with farm share members, community produce partners, and farmers. Maintain clear and consistent communication with Market Operators and Program Managers.
  • Assist in directing interns/volunteers.
  • Fill in as needed for Market Operators in the LEAP Community Store and at Farm Share distributions
  • Be an active member of the LEAP team and attend quarterly LEAP All Team meetings.

Required Knowledge, Skills, and Attributes

  • Detail-oriented and organized.
  • Proficient use of Google Workspace.
  • Strong customer service skills.
  • Basic knowledge of locally grown produce and how to prepare it.
  • Ability to work independently as well as be a supportive team member.
  • Ability to lift 40+ lbs and be on your feet all day.
  • A passion for community, farming, and local food.
  • A driver’s license and clean driving record.

Additional Information/Requirements

  • This is a part-time, hourly, year-round position.
  • Hours are 20-25 hours/week from May-January and 15-20 hours/week from February-April.
  • Must be able to work evenings, on occasion.
  • Pay is $15-17/hour, depending on experience.
  • Benefits include paid time off, matching retirement account, and discounts on local food.

To Apply

  • To apply, email the following to kelly@leapforlocalfood.org.some text
    • A cover letter that speaks to why you are interested in this position and your experience and skills related to community, local food, food access, farmers, customer service, sales, and fast-paced and detail-oriented work.
    • A resume that supports your cover letter.
  • Applications accepted on a rolling basis, with a priority deadline of July 1.
  • For questions and assistance, contact Kelly Key, kelly@leapforlocalfood.org or 540-492-5311.

About LEAP

Local Environmental Agriculture Project (LEAP) is a Roanoke-based 501c3 nonprofit. Founded in 2009, LEAP strives to nurture an equitable food and farming system that prioritizes health and abundance. LEAP programs include two farmers markets, a mobile market, a farm share, a food hub, a commercial kitchen, three community gardens, and robust nutrition incentive programs. LEAP will be opening a retail store in 2024 at its location in Roanoke’s West End neighborhood. LEAP is the fiscal sponsor for the Roanoke Foodshed Network, a community of partners from across the region working together on initiatives that promote farm to community and food system development, and for Virginia Fresh Match, a statewide network of farmers markets and retail stores that make fruits and vegetables more affordable for SNAP participants. Learn more about LEAP at leapforlocalfood.org, Roanoke Foodshed Network at roanokefoodshednetwork.org, and Virginia Fresh Match at VirginiaFreshMatch.org.

LEAP values

  • Equity: We believe that all people should have affordable access to the food that feeds them and their families. We believe that farmers and food producers should be able to have viable businesses.
  • Dignity: We value and honor all people. We work to see, hear, listen, and understand the food community at all levels.
  • A holistic approach: Our region's people, animals, and environment have wide-ranging and different needs. We seek to understand this complexity and support systems which focus on diversity, equity, and inclusion.
  • The benefits of local food: We are rooted in trusting relationships with community members, businesses, organizations, and governments to collectively support our food community.
  • Love: We serve our community with passion, love, and humility.
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